What an Exhibitor Appointed Contractor Is
Exhibitors with custom booths often have an exhibit house or installation company they trust. Letting them bring that company is normal at most trade shows, but you need to know who is coming, what they will do and that they are insured before they arrive at the dock.
| Role | Hired by | Typical work |
|---|---|---|
| General service contractor (GSC) | Organizer | Aisle carpet, drape, signs, freight and drayage, service desk, booth labor ordered from the service kit |
| Exhibitor appointed contractor (EAC) | Exhibitor | Installation and dismantle of the exhibitor's booth, labor supervision |
| Exhibit house | Exhibitor | Designs, builds and stores the booth; may act as the EAC onsite |
| Official specialty contractors | Organizer or venue | Electrical, rigging, plumbing, internet, catering, security |
Which services are exclusive is set by your venue contract and your contract with the GSC, not by the exhibitor. Confirm the list before you write the rules; the questions to ask a general service contractor include the ones that cover EAC access and supervision fees.
Organizer Rules for EACs
- Exhibitors must submit the EAC notification form by [DATE]; EACs not on file may be refused access
- Each EAC must provide a certificate of insurance meeting the show's requirements by the same date
- EACs may provide installation, dismantle and supervision only; [freight handling, electrical, rigging, plumbing and catering] are exclusive to official contractors
- EAC staff must check in at the service desk, wear show-issued contractor badges and follow move-in and move-out times
- EACs must follow the exhibitor manual, venue rules, fire code and any labor rules that apply in the venue
- No EAC desks, signs or solicitation of other exhibitors on the show floor
- EACs remove all their materials and waste at move-out; cleanup left behind is billed to the exhibitor
- The exhibitor is responsible for its EAC's work, conduct and damage
Publish these rules in the exhibitor manual and the service kit with the same deadline. The exhibitor service kit guide shows where the EAC form usually sits among the order forms.
Certificate of Insurance Requirements
Insurance is the part of the EAC process that most often stops a contractor at the door. Ask for the certificate early, check it against a written list and send back problems in time to fix them.
| Item | What to check | Placeholder |
|---|---|---|
| Commercial general liability | Per-occurrence and aggregate limits meet your requirement | $[AMOUNT] per occurrence, $[AMOUNT] aggregate |
| Workers' compensation | Statutory coverage for the EAC's own employees | As required in [STATE] |
| Automobile liability | If the EAC drives vehicles to the venue | $[AMOUNT] combined single limit |
| Additional insureds | Organizer, venue and GSC named exactly as you specify | [ORGANIZER LEGAL NAME], [VENUE], [GSC] |
| Policy dates | Cover move-in through move-out | [FIRST MOVE-IN DATE] to [LAST MOVE-OUT DATE] |
| Certificate holder | Your organization and address | [LEGAL NAME, ADDRESS] |
The same checks apply to exhibitor and vendor certificates; the vendor certificate of insurance guide covers common rejection reasons and how to collect certificates without an inbox full of PDFs.
Copy-Ready EAC Notification Form
EAC Deadlines and Timeline
| When | Organizer | Exhibitor and EAC |
|---|---|---|
| With the exhibitor manual | Publish EAC rules, form and insurance requirements | Decide whether to use an EAC |
| 45 days before move-in | Reminder to exhibitors who haven't submitted | Book the EAC; request the certificate |
| 30 days before move-in | Form and certificate deadline | Submit form and certificate |
| 21 days before move-in | Return rejected certificates with reasons; send the EAC list to the GSC and venue | Fix certificate problems |
| Move-in | EAC check-in at the service desk; issue contractor badges | Check in, wear badges, work within move-in times |
| Move-out | Floor walk for EAC waste and damage | Dismantle after close only; remove all materials |
Put the EAC deadline beside the other exhibitor deadlines in your exhibitor manual template, and collect the form and certificate in an exhibitor portal so you can see which booths are still missing them a week before the deadline instead of on move-in morning.