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Onboarding & Training

Launch faster and run smoother with high-touch Map D support. From white-glove onboarding to role-based training and a rich knowledge base, we guide your team and exhibitors every step of the way.

900+
Organizers who have run shows on Map D
9,000+
Events powered since 2011
1.8M+
Booths drawn to date

Trusted by associations, expos and show organizers since 2011

How it works

From floor plan to sold show floor in four steps

  1. 1Build the floor planUpload the layout you already have or describe it to the AI Floor Plan Assistant, then place, number and size booths with snap-to-grid.
  2. 2Set booth types and pricesCreate booth types with their prices and mark booths open, reserved or sold. AI-assisted dynamic pricing can move prices inside the limits you set.
  3. 3Publish and sellPublish the interactive map to your event site. Exhibitors pick a space, check out and get their invoice without a back-and-forth email.
  4. 4Run the showExhibitors manage profiles, staff and assets in their portal, attendees find booths on the live map, and sales reports update as you sell.
Watch· 1:27

See how teams learn Map D

Browse step-by-step organizer guides in the help center, point exhibitors to guides of their own, ask the assistant inside Map D, and run Event Checkup before you go live.

Everything you need to launch with confidence

  • High-Touch Onboarding

    Kick off with a clear plan: we review your goals, configure your floor plan, set up sales and registrations, and align timelines.

  • Role-Based Training

    We tailor live sessions to how your organization works, so each team can move quickly and confidently.

  • Exhibitor Helpdesk & Resources

    Shareable how-to articles and videos for common actions such as booth selection, uploads, and payments.

Explore Map D's capabilities

Interactive Floor Plan

Edit layouts, manage inventory, and track sales in real time.

Exhibitor Management

Centralize assets, approvals, payments, and renewals

Registration & Badging

Role-based rules let marketing, ops, and finance see only the tabs they need.

Integrations

Secure endpoints sync data to your AMS and CRM.

Training and support that keep launches on track

01

Knowledge Base & Tutorials

Searchable articles with screenshots and short clips. Task-based checklists for pre-event, during-event, and post-event workflows. Printable quick-start guides for staff and volunteers. Knowledge Base

02

Support Channels

Live sessions: schedule 1:1 or group training with a Map D specialist. Email and chat support: answers with links to the exact how-to you need. Knowledge base: self-serve answers, 24/7. Support

03

Success Measurement

Onboarding checklist completion and go-live readiness. Training attendance and follow-up resources delivered. Testimonials

Pricing

One flat price per event, never per booth

Every plan is a flat rate per event — not per booth.

Compare plans
  • Free$0one event, no cardStart free. Build one event's floor plan.
  • Starter$1,500per eventPublish an interactive floor plan and run your event.
  • Growth$2,500per eventExhibitors buy their booth directly on your floor plan — pick a space, check out, invoice sent.
  • Scale$2,750per eventEverything in Growth, plus the exhibitor portal: personnel, products and assets, self-served, with lead capture in the Map D app.
Works with the tools you already use
  • Novi
  • Salesforce
  • HubSpot
  • QuickBooks
  • Stripe
  • Authorize.Net
  • PayPal
  • WordPress
  • Zapier
See all integrations
See it on your own floor plan

Stop reading about it. Build one.

Upload the floor plan you already have and place your booths on it yourself, in Map D’s editor. Free to build, no contract, and nothing to install.

900+
Organizers who have run shows on Map D
9,000+
Events powered since 2011
1.8M+
Booths drawn to date

“I am really excited about this. The staff met with me this morning and we all LOVE the platform. People are already filling out their booths.”

· Director, International Trade and Development @ Maine Insurance Agents Association
FAQ

Your question answered

These are some of the most common questions about onboarding, training, support channels, and launching a new Map D event with confidence.

Have more questions? Contact us →

How does onboarding work?

We align on goals, configure your event, train your team, and provide a launch checklist with clear owners and dates.

Can sessions be recorded?

Yes. You can request recordings for internal reference and new-hire training.

Do you support multi-event or agency teams?

Yes. Training scales across events with repeatable checklists, and we can add role-specific sessions for distributed teams.

How do we get help after launch?

Use email or chat support for quick questions, the knowledge base for step-by-steps, and office hours for live Q&A.