We're Here to Help
Whether you're new to interactive mapping or coming from another vendor, there are bound to be questions. Providing help and answers is a crucial part of our service. We have built a robust knowledge base to help you, and we're here to help when you have additional questions.
- 900+
- Organizers who have run shows on Map D
- 9,000+
- Events powered since 2011
- 1.8M+
- Booths drawn to date
Trusted by associations, expos and show organizers since 2011
From floor plan to sold show floor in four steps
- 1Build the floor planUpload the layout you already have or describe it to the AI Floor Plan Assistant, then place, number and size booths with snap-to-grid.
- 2Set booth types and pricesCreate booth types with their prices and mark booths open, reserved or sold. AI-assisted dynamic pricing can move prices inside the limits you set.
- 3Publish and sellPublish the interactive map to your event site. Exhibitors pick a space, check out and get their invoice without a back-and-forth email.
- 4Run the showExhibitors manage profiles, staff and assets in their portal, attendees find booths on the live map, and sales reports update as you sell.
Support Built for Your Success
Dedicated & Ongoing Support
While you are a client of Map D you will have a dedicated account manager to facilitate map production, training, and general questions.
A real person, available by phone
Our support team is here to help via email, but if you have a quick question our Account Managers are often available by phone. We're online between 9:30 AM and 5:00 PM, ET.
Personal Email Support
Email and chat support are included in every plan, with no support tier to buy. Email is the preferred way for most of our clients to get answers to their questions.
Additional training
If you'd like additional training to use the software, please call or email and we will schedule a time.
Get Started Today
- Company profile & logoApproved
- Certificate of insuranceApproved
- Staff badges (4 of 6 named)Due Mar 14
- Final balance · $2,775Due Mar 20
- Marketplace listing publishedLive
Reminders sent automatically at 30, 14 and 3 days.
One flat price per event, never per booth
Pricing.perEventNote
- Free$0one event, no cardStart free. Build one event's floor plan.
- Basic$3,499Publish your AI-powered interactive map with wayfinding, and sell booths online.
- Professional & EnterpriseTalk to our teamAdd ticketing, check-in, badges, the mobile app, sessions, speakers and the exhibitor portal, with a customer success manager.
- Novi
- Salesforce
- HubSpot
- QuickBooks
- Stripe
- Authorize.Net
- PayPal
- WordPress
- Zapier
Stop reading about it. Build one.
Upload the floor plan you already have and place your booths on it yourself, in Map D’s editor. Free to build, no contract, and nothing to install.
- 900+
- Organizers who have run shows on Map D
- 9,000+
- Events powered since 2011
- 1.8M+
- Booths drawn to date
“I am really excited about this. The staff met with me this morning and we all LOVE the platform. People are already filling out their booths.”
Technical Support
Looking for technical support for the platform? Our team is here to help and will respond as soon as possible.
Frequently Asked Questions
Find answers to common questions about our support services.
Have more questions? Contact Support →
Can we use our own payment gateway and add a tech fee?
Yes. You can process payments through your gateway and optionally add a small tech-fee line item. Map D does not add its own processing fee.
Do you support ticketing?
Yes—ticketing is available.
Can we embed the map or exhibitor list on our site?
Yes. They can be embedded with customizable iframe codes; you can create multiple, tailored embeds that auto-update.
How fast can we go live?
Most partners launch shortly after mapping and pricing configuration are complete.