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Feedback & Surveys

Event Survey Questions: 72 Questions by Audience and Moment

A question bank for every stage and audience: pre-event, session ratings, post-event attendees, exhibitors, sponsors, speakers, volunteers and online attendees, with answer formats and a guide to picking the right ones.

How to Use This Question Bank

This is a question bank, not a survey. Nobody should answer all 72 questions. Pick the survey moment and the audience first, then choose the few questions that inform a decision you actually have to make. For the rules on writing a survey from scratch, such as choosing a purpose, neutral wording and consistent scales, see our event survey template. If you want a short form you can send today, start with the event feedback form and come back here to swap questions in.

Event surveys by moment and audience, with a suggested length
SurveyWho answersWhen to sendSuggested length
Pre-eventRegistered attendeesAfter registration, 2–4 weeks out4–6 questions
Session feedbackAttendees in the roomDuring or right after each session2–4 questions
On-site pulseAttendees on siteMidday on day one, or at the end of each day1–3 questions
Post-event attendeeEveryone who attendedWithin 1–2 days of closing8–12 questions
ExhibitorOne contact per exhibiting companyWithin a week of move-out8–10 questions
SponsorEach sponsor's main contactBefore or with the sponsor recap5–7 questions
SpeakerSpeakers and moderatorsWithin a week5–7 questions
VolunteerVolunteers and temporary staffWithin a few days of their last shift4–6 questions
Event surveys by moment and audience, with a suggested length

Copy the questions you choose into whichever form tool you use. Replace the bracketed parts, such as [EVENT NAME], and change the answer options to match your event before you send anything.

Answer Formats: Scales, Multiple Choice and Open Questions

The answer format decides what you can do with the results. Rating scales give you numbers to compare across sessions and years. Multiple choice lets you split results by group, such as first-time and returning attendees. Open questions tell you why. Most good surveys are mostly ratings and multiple choice, with one or two open questions at the end.

Survey answer formats and when to use them
FormatUse it forExampleWatch for
Rating scale, 1–5Satisfaction and quality you track from year to yearHow would you rate the venue? 1 = Very poor, 5 = ExcellentLabel both ends and keep the same scale throughout
Likelihood, 0–10Intent to recommend or returnHow likely are you to recommend [EVENT NAME] to a colleague?Ask it once per survey, not for every part of the event
Multiple choice, one answerFacts and groups: role, first visit, how they heardIs this your first time at [EVENT NAME]? Yes / NoOptions must not overlap, and need an Other option
Multiple choice, several answersInterests and reasonsWhich topics interest you most? Choose up to threeCap the number of picks so the answers mean something
RankingPriorities among a few optionsRank these four improvements from most to least importantHard to answer on a phone, so keep it to four or five items
Open textReasons, ideas and problems you didn't predictWhat is one thing we should change next year?Every answer has to be read, so use one or two per survey
Survey answer formats and when to use them

Pre-Event Survey Questions

A pre-event survey helps you plan the program, the floor and the catering around the people who are actually coming. Send it a few weeks out, after most people have registered, and keep it short: they haven't had the experience yet, so their patience is limited. Some of these questions can sit in the registration form instead; only move them there if someone will use the answer before the event.

Question 6 is worth asking even if you ask nothing else. Our post on making your event more inclusive and accessible covers what to do with the answers.

Session Feedback and On-Site Pulse Questions

Session feedback works best while people are still in their seats or walking out of the room. Ask too late and attendees mix up sessions. Keep it to two to four questions: one rating, one open question on what was useful, one on what could be better, and an optional follow-up request. Speakers value this more than anything else you can send them after the event.

An on-site pulse catches problems you can still fix the same day: a slow check-in line, a room nobody can find, a session that ran over. Ask it once, around midday on the first day or at the end of each day.

Post-Event Survey Questions for Attendees

The post-event attendee survey is the one most organizers mean when they say event survey. Our post-event survey template gives a ready seven-part structure; the list below is the longer set to choose from. A practical rule: the first three questions plus the two open ones make a usable survey on their own, and every question you add from the middle should cover a part of the event you are actually willing to change.

If you also ask question 3 of exhibitors, report the two scores separately. Attendees and exhibitors judge the same event by very different standards, and one blended number hides both.

Exhibitor and Sponsor Survey Questions

Exhibitors and sponsors decide whether to come back in the weeks after the show, so their survey is part of your sales cycle. Ask about the outcomes they paid for, such as leads, traffic and visibility, and about the service they received from your team. Send one survey per company to the person who booked, not to every booth staffer.

Sponsor surveys should check delivery against the agreement before asking about value. If a benefit was missed, you want to hear it in the survey, not in the renewal meeting. Our post on what sponsors actually get is a useful list to build question 3's options from.

Exhibitors who answer question 5 with a range are telling you about their trade show ROI. Share the anonymized spread of answers with next year's prospects only if you have enough responses for it to mean something.

Speaker, Volunteer and Virtual Attendee Questions

Speakers, volunteers and online attendees are easy to forget, and each group tells you something the main survey can't. Speakers know whether the run-up to the event was organized. Volunteers know where operations broke down. Online attendees know whether your hybrid setup worked for anyone outside the room.

Volunteer answers feed straight into next year's rota and training. Our guide to event volunteer management covers how to act on them.

Which Questions to Pick for Your Goal

Start from the decision, then pick the questions. The table below maps common goals to the questions in this bank that inform them. If a question doesn't serve one of your goals, leave it out, however interesting the answer might be. For how these answers fit alongside attendance and revenue figures, see our post on measuring event success with key metrics.

Which event survey questions to pick for which goal
Your goalQuestions to pickAskWhat the answers decide
Decide whether to run it againOverall satisfaction, goal met, likely to return, likely to recommendAttendees and exhibitorsWhether and in what form the event continues
Improve the programSession ratings, relevance, level, most valuable session, topics of interestAttendees and speakersWhich formats, tracks and speakers return
Rebook exhibitorsLead quality, traffic, goals met, booth location value, likely to exhibitExhibitorsFloor layout, pricing and the rebooking offer
Renew sponsorsBenefits delivered, most valuable benefit, objectives met, what to addSponsorsNext year's packages and what to fix first
Fix operationsCheck-in, wayfinding, venue, food, move-in and move-out, shift questionsAttendees, exhibitors and volunteersStaffing, signage, suppliers and schedules
Set pricesValue for money, booth location value, what would make them spend moreAttendees and exhibitorsTicket and booth price changes
Grow attendanceHow they heard, first-time attendee, reason for attending, likely to recommendAttendees, before and afterMarketing channels and messages
Improve the online experienceHow they attended, audio and video, joining, taking partOnline and hybrid attendeesStreaming setup and online format
Which event survey questions to pick for which goal

Survey Question Mistakes to Avoid

Most weak survey questions fail in one of a few predictable ways. Rewriting them is usually quick. The full rules on neutral wording and scales are in our event survey template; these are the rewrites that come up most with the questions above.

Weak event survey questions and better versions
Weak questionBetter questionWhy
How great was the keynote?How would you rate the keynote? 1–5Leading wording pushes ratings up
How satisfied were you with the venue and food?Two separate ratings: venue, then food and drinkOne answer can't cover two things
Did you enjoy the event? Yes / NoOverall, how satisfied were you? 1–5Yes or no hides the gap between fine and excellent
How many leads did you get? (open number)About how many qualified leads? RangesRanges are easier to answer and to compare
Any other comments?What is one thing we should change next year?A specific prompt gets specific answers
How was the Wi-Fi? (when you can't change the venue's network)Leave it out, or ask what people needed to connect forOnly ask what you can act on
Weak event survey questions and better versions

If connectivity complaints come up every year, our guide to event Wi-Fi covers what you can negotiate with the venue. When results are in, write them up in an event debrief and share each audience's results with the people who can act on them.

How Map D Helps

Collect Session Ratings and Polls in the Event App

Map D's mobile app covers the during-event part of this question bank: session ratings and live polls from signed-in attendees, switched on per session for your show. For a longer post-event survey, build it in the form tool you already use and send the link from Map D by email or app notification.

  • Session feedback turned on per activity under Mobile View: a 1 to 5 rating, what attendees liked and what could be better
  • A follow-up request option, with the attendee's name shown only when they ask you to follow up
  • Check-ins, ratings, the average rating and follow-up requests for each session, downloadable as a spreadsheet
  • Live polls with 2 to 10 choices that you open and close during a session, with results shown to attendees if you choose
  • Challenges that give signed-in attendees points for rating a session or voting in a poll
  • Email Center messages to attendees, exhibitors and speakers, and app notifications that open a website such as your survey
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FAQ

Questions Organizers Ask

What questions should you ask in an event survey?

Ask about overall satisfaction, whether the event met the goal the person came with, the quality of sessions, networking and logistics, and how likely they are to return or recommend it. Finish with one open question such as what to change next year. Only keep questions whose answers would change a decision.

What are the most important post-event survey questions?

Overall satisfaction on a 1–5 scale, whether the event helped them do what they came to do, likelihood to recommend on a 0–10 scale, likelihood to return, the most valuable session, and one open question about what to change. Those six cover most decisions about next year.

What questions should you ask exhibitors after a trade show?

Ask about lead quality and booth traffic, whether they met their goals, how they rate pre-show communication, move-in and move-out and on-site support, whether their booth location was fair for the price, and how likely they are to exhibit again. Add one open question on what would most improve the show for exhibitors.

How many questions should an event survey have?

As few as you need: commonly 8–12 for a post-event survey, 2–4 for a session rating and 4–6 before the event. If a survey takes more than a few minutes on a phone, cut the questions nobody will act on.