Dedicated Account Management
While you are a client of Map D you will have a dedicated account manager to facilitate map production, training, and general questions.
Whether you're new to interactive mapping or are coming from another vendor, there are bound to be questions. Providing help and answers is a crucial part of our service. That's why we have built a robust knowledge base to help you, and we're here to help when you have additional questions.
While you are a client of Map D you will have a dedicated account manager to facilitate map production, training, and general questions.
Our support team is here to help via email, but if you have a quick question our Account Managers are often available by phone. We're online between 9:30 AM and 5:00 PM, ET.
We do our best to respond to all email requests within 4 business hours. Email is the preferred way for most of our clients to get answers to their questions.
If you'd like additional training to use the software, please call or email and we will schedule a time.
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